We’re here to help

Contact & Support

A question, a thought, or a little help with LockFeed.

Support

Let’s talk.

For help, feedback, and privacy inquiries:

support@lockfeed.app

Our company

Mosaic Integral
Innovations LLC

418 BROADWAY STE R
ALBANY, NY 12207
United States

Frequently asked questions

How does LockFeed work?

Allow Screen Time access, choose the apps you want to protect, and select a quiz. Complete the quiz to temporarily unlock your protected apps.

Do I choose a different quiz for every app?

No. One selected quiz applies across all your protected apps. You can change that quiz in LockFeed.

How does the unlock timer work?

Your unlock period is elapsed time starting when your apps are unlocked. It continues even if you leave those apps. When the period ends, restrictions can be applied again.

What if my apps aren’t locking as expected?

Check that LockFeed still has Screen Time permission, confirm your selected apps, and check that locks are enabled in LockFeed. If the issue continues, email us with your iPhone model, iOS version, and a description of what happened.

How do I get help with a purchase?

Email support@lockfeed.app with a description of the problem. Please do not send payment-card details. Payments and refund requests are handled through Apple.